Wedding photographer, Byron Bay
Enquiries answered the same day
Every message replied to in seconds, whatever time it lands.
They enquired. You were busy. They booked someone else.
We look after the whole thing. Every enquiry answered in seconds, chased until they book, and the review asked for after.
An Instagram DM gets answered on Instagram.
Ring the AI
Try it. Ring the AI receptionist. Ask it a question, or book something in.
Answering now. It answers 24/7, judge it before you talk to anyone.
Australia-wideLive inside a weekSixty days, or your build back
Hi! Are you free 14 March?
Why this isn’t four separate tools
Six ways in. One place they land.
Phone call
SMS
Website form
Instagram DM
Facebook message
Email
One inbox
6 newElla, asking about the 14th6:40am
Missed call, 0431 004 77111:15am
Web form, corporate booking2:30pm
Reply, wants a full day9:52pm
All six replied to in seconds. Then chased.
Hear it work.
Ring the AI
Ring the AI receptionist. Ask it a question, or book something in.
A demo call, start to finish
0:00
A booking taken end to end. Name, number, time and pricing, all handled, then handed to the business.
Jess
Hey, thanks for calling [Your business], this is Jess speaking. How can I help you today?
Caller
Hi, I'm wondering if I can get booked in today. It's for my partner, it's her birthday.
Jess
That's thoughtful of you. Let's see what we can do. What were you after for her?
Caller
The full treatment, whatever you have got available.
Jess
Got it. Just to confirm, you're looking for a booking today? I can take her preferred time and have the team confirm availability as soon as possible. What time were you thinking?
Caller
4pm today.
Jess
Around 4pm today. Could I please get her full name?
Caller
Hannah Jones.
Jess
Thank you. And a mobile number to contact her about the appointment?
Caller
It's 0412 345 678.
Jess
Thanks. Just to confirm, that's 0412 345 678, correct?
Caller
Yeah, that's it. How much is it going to cost?
Jess
That one starts from $65, depending on what she chooses on the day. The team can confirm exact pricing when they call.
Caller
No worries. And what time do you close today?
Jess
We're open until 5pm today. Anything else I can help with?
Caller
No, it's all good. We'll see you about 4pm.
Jess
Perfect. I've got Hannah Jones down for 4pm today, contact number 0412 345 678, and I've noted everything for the team. They'll confirm shortly. Have a great day, and I hope Hannah has a wonderful birthday. Take care.
Every missed enquiry is an appointment someone else gets.
8:51pm
A DM comes in.
8:51pm
Answered in 4 seconds, on the same channel.
8:53pm
It asks what they need and when.
8:54pm
Booked, and in your calendar.
Same enquiries. Booked before you put your phone down.
Lost so far this month, on your own numbers
Set your numbers and we will show you what this month has cost.
We don’t just answer the phone. We look after the whole thing.
Most people sell you step two. We look after all seven.
Ring usOne system. Three sizes.
Most people take the Enquiry System. Sixty days, and if you are not happy we refund the build and cancel. No lock-in, no notice period.
About twelve hours of a casual receptionist a month. This one works Sundays.
At 100 enquiries a month, the Enquiry System works out around $4 an enquiry, answered, qualified, booked and followed up.
Build your setup
Tap through it. The price follows.
The Enquiry System
- Unlimited enquiries included
- Phone, text and web enquiries included
- Answered in seconds, in your words included
- Instagram and Facebook messages included
- Called back within a minute included
- Chased at day 3, 7 and 14 included
- Booked into your calendar included
- Review asked for after the job included
- You find out where enquiries come from included
- One-page report every month included
- AI receptionist answering 24/7 not included
$1,000 build
$400/month + GST
Unlimited enquiries. Build can be split over three payments.
A Tuesday.
Instagram DM, 6:40am
She messaged before you were awake. She got an answer anyway.
Mobile number captured, moved to SMS.
You were on a shoot. You read it later.
Hi! Are you free the 14th of November?
Morning. I'll check that date now. What's the best number to text you on?
0431 004 771
What it looks like once it is running.
Pool builder, Nerang
Quotes chased before they go cold
Day 3, day 7, day 14, without anyone remembering to do it.
Physio clinic, Southport
Cancellations offered to the waitlist
The gap gets offered to the next person before it goes cold.
Landscaper, Miami
After-hours enquiries answered
Most of them arrive between 7pm and 10pm.
Salon, Burleigh Heads
Reviews asked for after every visit
Two days later, automatically, in your words.
Electrician, Nerang
Urgent jobs separated from the rest
Emergencies ring your mobile, everything else waits for the morning.
What the system is built to do. Named client results as we publish them.
We read a week of your enquiries before we build anything.
Not a questionnaire. Your actual messages, the DMs, the emails, the ones you never got back to.
It gets built from what people really ask you, in the words they really use. Everyone else hands you a template.
“Ring us. We pick up. That’s sort of the whole point.”
Ring the AI right now
0485 017 532. It answers 24/7, judge it before you talk to anyone.
ABN 83 158 960 824
Registered in Queensland. Check it on ABN Lookup.
Sixty days, or your build back
Not happy in the first sixty days, we refund the build fee and cancel.
Your contacts stay yours
You take them with you if you leave.
One week of your enquiries
Are you free the 14th?
Sunday 9:42pm
Missed call, 0431 004 771
Monday 11:15am
Web form, quote request
Tuesday 2:30pm
Email, pricing question
Wednesday 7:04am
Text, can I move my booking?
Thursday 6:18pm
Message, do you do weekends?
Saturday 8:51pm
Four of these got no reply. That is what we read first.
What the AI actually does.
It won’t quote a job it hasn’t seen. Anything it can’t handle comes straight to us.
On the phone, 8:14pm
It asks what they need, books them in, tells you.
Are you taking bookings for November?
We are. What date, and how many people?
The 14th, about 80.
How much could it win you back?
Your numbers, not an industry statistic. Start with the one closest to you.
How often does a customer come back?
How many slip through, no reply or no follow-up?
You could win back about
$13,500 a year
That’s about $1,130 a month.
- Customers won back a year
- + 9
- AnswerFlow monthly fee
- - $400
Extra in your pocket after the fee
$730/month
About $2.8 back for every $1 of the fee
Pays for itself with 1 booking a month.
We assume we win back half of what is currently slipping, and count a repeat customer for half a year, because they don’t all arrive in January. Some were never going to book, and some already booked elsewhere. That is deliberately conservative.
These are your numbers. We have not assumed anything except the recovery rate and that half-year.
Straight answers.
Usually, yes.
If all you want is automatic replies to Instagram comments and DMs, then yes, the cheap chat tools do that well. We are for businesses where the phone still rings, where a missed call is a lost job, and where nobody has time to build and maintain the flows themselves.
No. Cancel any time.
Ring 0485 017 532 and judge it yourself.
No.
You take your contacts with you.
If you have got someone whose job it is to answer every enquiry, you do not need us.
You approve every message before it goes live, and you can take over any conversation from your phone mid-sentence.
Good, keep it. Whatever you run your jobs in, ServiceM8, simPRO, Tradify, Jobber, Cliniko, Timely, Phorest, Mindbody or Square, this sits in front of it. It catches the enquiry, answers it and hands the booking over. Your software is for jobs you have already won.
Rather not ring? Tell us what you need.
We answer in under an hour, 7am to 7pm. One reply from a person, no list and no newsletter.
In a hurry? Talk to the team on 0412 937 577.