Privacy & terms
What we do with your customers’ details.
What we collect
Your customers' names, phone numbers, email addresses and the messages they send you.
Where it is stored
In GoHighLevel, which hosts data in the United States.
How long it is kept
While you are a client, and 30 days after you leave.
Who can see it
You, your staff, and us. Nobody else, and we never sell or share it.
If you leave
You take your contacts with you. Exported in full, in a format you can use.
Calls and messages
Calls to the AI receptionist are recorded and transcribed. Callers are told at the start.
If you use the form on this site
Your name and contact details reach us by email through a form service, and we reply to them. You are not added to a list.
If something goes wrong
Ring us first on 0412 937 577. If that does not sort it, the OAIC takes complaints.
Who we are
AnswerFlow, Gold Coast, Queensland. ABN 83 158 960 824. 0412 937 577.